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Business Negotiation 

Programme Details 

Upcoming Classes
Total Training Hours: 8 
15 Mar 2019
Friday (1 day session) 
9.00am - 6.00pm


Business Mandarin is becoming important and prevalent as China’s influence on global trade is on the rise through their different initiatives. Singapore with close to three decades of diplomatic relations with China continues to deepen our mutual ties through free trade agreements and other projects. Business negotiations between China and local organisations involved in cross countries trade exchanges or other business will thrive.

Business Negotiation is a course for Professionals, Managers, Executives and Technicians who are proficient in Mandarin but wanting to learn how to effectively negotiate with their Chinese counterparts in the business context. Participants will learn the formal and informal Chinese communication styles for different occasions. Strategies and psychological tactics in negotiation to elicit favourable response from the counterparts. The approaches to address communication barriers and response to queries or questions are also essential skills during the negotiation process. 

Entry Requirements 
Minimum C6 Pass in 'O' level Chinese or equivalent.  
Course Content
Lessons are conducted in a structured yet pragmatic manner as lectures are blended with group discussions, role-plays and assessment. The group discussions give participants opportunities to share their experiences while the role-plays to practice and apply the concepts and approaches as like in real world practice.
Negotiation Skills 
  •  Strategies apply in Chinese Negotiations
  •  Psychological tactics during negotiation
  •  Managing the opening and closing of a negotiation
Communication Skills
  • Formal and Informal Chinese Communication 
  • Typical communication obstacles and solutions
  • Chinese Business Etiquette
Assessment & Certificate 
Certificate of Attendance 
A certificate of Attendance will be awarded to participants who achieve at least a 75% attendance.

"Great workshop, wonderful learning experience! Thank you to SCCIOB and their friendly staff! A must-attend for any working executives who are constantly in touch with their Chinese business associates. This workshop will give you greater insights on how to conduct a proper presentation in mandarin and the various dos and don'ts to watch out for in your negotiation process."
 -- Kaylee Sng
Whits Technologies

"This two-day workshop has equipped me with the skills and confidence in conducting an engaging Mandarin presentation to my clients."
-Ho Rui Fang
Retail Industry
"The role play activities allowed me to better understand the dos and don’ts in Mandarin presentation. The skills I learned will definitely add value to my work and be more professional when presenting in Mandarin."
-Mdm Choo
Finance Manager
For more details and class schedule, please download the course brochure here.


Full Course Fee (Members) 
Nett Fee inc. GST 

Non-members who are keen to sign up for this course will need to pay a non-refundable $53.50 (inc. GST) membership fee.


14 days before class commencement

Contact Us
Tel: 9067 4412
111 North Bridge Road
Peninsula Plaza, Singapore 179098
SCCIOB reserves the right to cancel or postpone the course, change the trainer and venue due to unforeseen circumstances. 

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