Singapore Chinese Chamber Institute of Business - Programmes

International Test

Business Chinese Test ( Internationally Recognised )

Diploma Programmes

Diploma in Translation & Interpretation^#

Diploma in Professional Chinese Teaching

Advanced Diploma in Professional Chinese Teaching

Diploma in Business Administration^#

Advanced Diploma in SME Management

# denotes SkillsFuture Credit Approved Courses

WSQ Certificate in Service Excellence ^#

Certified Service Professional

Respond to Service Challenges

Engage in Service Innovation

Provide Value-added Customer Service

Optimise Performance in Diverse Service Environment

# denotes SkillsFuture Credit Approved Courses

WSQ Advanced Certificate in Service Excellence ^#

Manage Service Operations & Performance

Role Modelling to Establish Customer Relationship

Cultivate and Manage Service Performance

# denotes SkillsFuture Credit Approved Courses

NEW# 2018

WSQ Service Excellence (Level 4)^#

Develop New Products/Services

Foster Service Innovation

Optimise Workforce for Service Excellence

Analyse Service Quality and Customer Satisfaction Develop Service Recovery Framework

Lead with Service Vision

Develop Service Operations

Write a Business Plan

Fundamentals of the Personal Data Protection ACT

Manage Partnerships for Service Excellence

# denotes SkillsFuture Credit Approved Courses

WSQ Advanced Certificate in Team Leadership ^#

Implement Change

Encourage People

Support Achievement of Results

Support Team

Develop Self

Build Team Relationships

# denotes SkillsFuture Credit Approved Courses

WSQ Professional Diploma in Leadership & People Management ^#

Lead Team

Manage Change

Manage Achievement of Results

Cultivate Workplace Relationships

Enable People

Manage Self

# denotes SkillsFuture Credit Approved Courses

WSQ Business Management ^#

Fundamentals of the Personal Data Protection Act

Apply Basic Negotiation Skills and Techniques

Secure Prospect Commitment

# denotes SkillsFuture Credit Approved Courses

WSQ Business Management (Level 4)^#

Write a Business Plan

Strategies for Winning and Retaining Customers

# denotes SkillsFuture Credit Approved Courses

Other WSQ Programmes^#

Tourist Guide Programme (in Mandarin)

# denotes SkillsFuture Credit Approved Courses

Certificate in International Business Mandarin^#

International Business Mandarin Foundation

International Business Mandarin Comprehensive

International Business Mandarin Conversational

International Business Mandarin Reading & Writing

# denotes SkillsFuture Credit Approved Courses

Business Mandarin for Professionals

Business Mandarin for Managers & Executives

Business Negotiation

Effective Presentation Skills

Business Chinese Translation Skills^#

Business Mandarin Specialising in Finance & Accounting Terms

Business Mandarin for Banking Professionals^#

Business Mandarin for IT Professionals

# denotes SkillsFuture Credit Approved Courses

Gateway to Mandarin Programmes

Certificate in Gateway to Mandarin

Certificate in Elementary Chinese

Certificate in Intermediate Chinese

Certificate in Advanced Chinese

English Learning Programmes

Practical English for Community Integration

Certificate in English for Front-line Staff

Certificate in English for F&B Industry

Certificate in English for Service Literacy Test

Certificate in Business English

Financial & Accounting Programmes

Introduction to Financial Management for Non Accountants

Certificate in Financial Accounting^#

Certificate in Understanding Singapore Income Tax & GST

EXCELing in Financial Analytics and Reporting^#

# denotes SkillsFuture Credit Approved Courses

Supply Chain Management

The Essentials of Letter of Credit^#

Advanced Letter of Credit^#

Import/Export Documentation and Procedures^#

Understanding Incoterms^#

Essential Aspects of Cargo Insurance and Claims

Practical Inventory and Warehousing Management^#

# denotes SkillsFuture Credit Approved Courses

China Suite

Certificate in Understanding China Accounting System^#

Certificate in Understanding China Taxation System^#

Certificate in China Business Practices

Graduate Diploma in China Business

Understanding Chinese Economy and Culture

# denotes SkillsFuture Credit Approved Courses

Supervisory Management

Certificate in Supervisory Management^#

# denotes SkillsFuture Credit Approved Courses

Food & Beverage

Certificate in Food & Beverage Management^#

Certificate in Restaurant Management^#

# denotes SkillsFuture Credit Approved Courses