Singapore Chinese Chamber Institute of Business - Programmes

WSQ Diploma in Tourism
(Events Management and Operations)

WSQ Professional Diploma in Leadership & People Management #

Lead Team

Manage Change

Manage Achievement of Results

Cultivate Workplace Relationships

Enable People

Manage Self

# denotes SkillsFuture Credit Approved Courses

WSQ Diploma in Service Leadership (Level 4)#

Develop New Products/Services

Foster Service Innovation

Optimise Workforce for Service Excellence

Analyse Service Quality and Customer Satisfaction Develop Service Recovery Framework

Lead with Service Vision

Develop Service Operations

Write a Business Plan

Fundamentals of the Personal Data Protection ACT

Manage Partnerships for Service Excellence

# denotes SkillsFuture Credit Approved Courses

Other Diploma Programmes

Diploma in Translation & Interpretation^#

Diploma in Professional Chinese Teaching

Advanced Diploma in Professional Chinese Teaching

Diploma in Business Administration^#

Advanced Diploma in SME Management

# denotes SkillsFuture Credit Approved Courses

WSQ 专业中文导游课程^#

Tourist Guide Programme (in English or Mandarin )

# denotes SkillsFuture Credit Approved Courses

WSQ Certificate in Service Excellence ^#

Certified Service Professional

Respond to Service Challenges

Engage in Service Innovation

Provide Value-added Customer Service

Optimise Performance in Diverse Service Environment

# denotes SkillsFuture Credit Approved Courses

WSQ Advanced Certificate in Service Excellence ^#

Manage Service Operations & Performance

Role Modelling to Establish Customer Relationship

Cultivate and Manage Service Performance

# denotes SkillsFuture Credit Approved Courses

WSQ Advanced Certificate in Team Leadership ^#

Implement Change

Encourage People

Support Achievement of Results

Support Team

Develop Self

Build Team Relationships

# denotes SkillsFuture Credit Approved Courses

WSQ Business Management ^#

Fundamentals of the Personal Data Protection Act

Apply Basic Negotiation Skills and Techniques

Secure Prospect Commitment

# denotes SkillsFuture Credit Approved Courses

WSQ Business Management (Level 4)^#

Write a Business Plan

Strategies for Winning and Retaining Customers

# denotes SkillsFuture Credit Approved Courses

International Test

Business Chinese Test ( Internationally Recognised )

Certificate in International Business Mandarin^#

International Business Mandarin Foundation

International Business Mandarin Comprehensive

International Business Mandarin Conversational

International Business Mandarin Reading & Writing

# denotes SkillsFuture Credit Approved Courses

Gateway to Mandarin Programmes

Certificate in Gateway to Mandarin

English Learning Programmes

Certificate in Business English

Certificate in English for Front-line Staff

Certificate in English for F&B Industry

Business Mandarin for Professionals^#

Business Mandarin for IT Professionals

Business Chinese Translation Skills

Business Mandarin Specialising in Finance & Accounting Terms

Business Mandarin for Banking Professionals

Business Mandarin for Legal Professionals

# denotes SkillsFuture Credit Approved Courses

China-Ready Programmes^#

China-Ready Essentials for Managers and Executives

Business Negotiation

Effective Presentation Skills

How to Write a Business Proposal

Understanding Mindsets and Markets of the New China Economy

Gearing Up to be Cross-Culturally Effective

Impact of Lao Tzu, Confucius and Sun Tzu on Current Business Philosophies

Applying Sun Tzu's Art of War Strategy in Modern Business

Adopting Mobile Payment to Seize Chinese Business Opportunities

Expanding Your Business in China Through Online Platforms

Reading a Set of Financial Accounts

# denotes SkillsFuture Credit Approved Courses

Financial & Accounting Programmes

Introduction to Financial Management for Non Accountants

Certificate in Financial Accounting^#

Certificate in Understanding Singapore Income Tax & GST

EXCELing in Financial Analytics and Reporting^#

# denotes SkillsFuture Credit Approved Courses

Supply Chain Management

The Essentials of Letter of Credit^#

Advanced Letter of Credit^#

Import/Export Documentation and Procedures^#

Understanding Incoterms^#

Essential Aspects of Cargo Insurance and Claims

Practical Inventory and Warehousing Management^#

# denotes SkillsFuture Credit Approved Courses

China Suite

Certificate in Understanding China Accounting System^#

Certificate in Understanding China Taxation System^#

Certificate in China Business Practices

Graduate Diploma in China Business

Understanding Chinese Economy and Culture

# denotes SkillsFuture Credit Approved Courses

Supervisory Management

Certificate in Supervisory Management^#

# denotes SkillsFuture Credit Approved Courses

Food & Beverage

Certificate in Food & Beverage Management^#

Certificate in Restaurant Management^#

# denotes SkillsFuture Credit Approved Courses